You can easily fund or add money to your Citizens Access Online Savings account(s) in one of three ways:
1. Online Funds Transfer - Citizens Access utilizes Plaid, an instant account verification service, to instantly link your external account to your Citizens Access account. Using the routing number and account number of your checking or savings account at another U.S. financial institution, you can link that external account to Citizens Access and then make an online transfer into your Citizens Access account.
2. Deposit a check - Ensure the check is made payable to you from another U.S. financial institution (no foreign checks). Endorse the back of the check with your signature, your Citizens Access account number and ""For Deposit Only to Citizens Access"" on the endorsement line. You can deposit your check by signing into your account from your phone and selecting ""Deposit a Check"" from the Move Money menu and follow the on screen prompts. Alternatively, you can mail your check to us at the following address:
Citizens Access
PO Box 6801
Carol Stream, IL 60197- 6801
3. Direct Deposit - Provide your account and routing number to your Payroll Department. If your Payroll Department requires formal documentation, our Direct Deposit Authorization Form can be found here.
Please note, you must make an initial deposit within 10 days of account opening. Additionally, we will not accept cash deposits or wire transfers. All deposits to your accounts, regardless of how they are made, are subject to verification, final payment and our Funds Availability policy.
Should you need assistance in closing your account, you can call us at 888-201-6505.
Please note: Upon account closure, you will receive all interest accrued through the day before your account is closed.
Have more questions? Get more answers in our full FAQs section.
Citizens corporate headquarters: One Citizens Plaza, Providence, RI 02903