Our goal To help you meet yours.

We help you make the right moves with your money, so you can live the life you want to live.

Why do people love Citizens Access?

We make it easy to do more with your money, so you’re free to do more of what you love.

Personalized guidance

We tailor financial solutions to your goals, helping you stay on track—no matter what life brings.

Built for saving

No branches means lower costs—and we pass those savings on to you with great rates and service.

A bank you can count on

We're backed by Citizens Bank, N.A.—an award-winning institution with nearly 200 years of experience and over $220.1 billion in assets - as of June 30th 2025.

Serious about security

Your info and money are protected with 24/7 fraud monitoring, SSL encryption, secure sessions, and firewalls.

Bank on-the-go with our new Citizens Access mobile app†!

24/7 Access to your accounts, statements, and more. Tap below to download now.

Citizens Bank App Store Download
Citizens Bank Google Play App Download

Need additional support?

Find answers to common questions about our services, policies, and more. Your quick guide to everything you need to know.

High yield Savings FAQ

Frequently asked questions about our High Yield Savings

Savings FAQs

Certificate of Deposit FAQs

Frequently asked questions about our CDs

CDs FAQs

Account Management FAQs

Frequently asked questions about managing your existing account

Account FAQs

© Citizens Financial Group, Inc. All rights reserved. Citizens Access® is a division of Citizens Bank, N.A. Member FDIC

† Wireless carrier, text, and/or data charges may apply.

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