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Product or Service Availability Phone Number
General questions Mon-Fri: 7 am-12 am ET
Sat & Sun: 9 am-6 pm ET		 (888) 201-6505
Savings and CDs Mon-Fri: 7 am-12 am ET
Sat & Sun: 9 am-6 pm ET		 (888) 201-6505
Student loan refinancing Mon-Fri: 8 am-9 pm ET
Sat: 8:30 am-5 pm ET		 (888) 201-6505
Home loans Mon-Thu: 8 am-8 pm ET
Fri: 8 am-6 pm ET
Sat: 9 am-3 pm ET		 (888) 201-6505

Forms and Disclosures

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Find answers to common questions about our services, policies, and more. Your quick guide to everything you need to know.

High yield Savings FAQ

Frequently asked questions about our High Yield Savings

Savings FAQs

Certificate of Deposit FAQs

Frequently asked questions about our CDs

CDs FAQs

Account Management FAQs

Frequently asked questions about managing your existing account

Account FAQs

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