We're always here to help! Log into your account and click on the chat icon to send us a message or call us at 888-201-6505. We're available Mon-Fri: 6AM-12AM ET, Sat: 9AM-5PM ET, Sun: 10AM-5PM ET.

Citizens Access is a division of Citizens Bank, N.A. which is headquartered at:

One Citizens Plaza
Providence, RI 02903

Yes, the minimum deposit needed to open a Citizens Access® Savings account is $0.01 and the minimum deposit needed to open a CD is $5,000.

We are a digital, online only bank. We designed our business to minimize our costs, which means we are cashless, paperless and have no physical bank branches. Instead of pocketing these savings for ourselves, we have committed to consistently offer our customers some of the best rates available.